Receiving Your Order

Once your order has shipped, Fulfillment will e-mail you with your shipment details and a Copy of your invoice.

You will receive your order 1-10 days later

If you live in the Newcastle area we can sometimes arrange same day delivery if product ordered is in stock in store. Feel free to phone shop to arrange.

Our courier will deliver the shipment to your door in a discreet unmarked package.

Your comments regarding our products and services are VERY IMPORTANT to us and are very welcome.

Your satisfaction is unconditionally guaranteed!

Please contact us within 10 days from reception, if you wish to return any products or need any any assistance.

We are always here to serve you, so please contact us whenever necessary or with your next order.